Claiming with HealthChoice

When you need to a claim on your HealthChoice policy, the last thing you want is for it to be a real headache. That’s why we’ve made claiming with HealthChoice as simple as we possibly can.

How to claim

Syringe

Your first stop will be your GP and if you are referred to a consultant or specialist for diagnosis, make sure:

  • Your GP completes the GP claim form and you send this to us with a completed consent form.
  • You can now choose whether to have your diagnosis with the NHS or have a private diagnosis at a BMI Healthcare hospital or other private hospital.

Call the Claims team on 020 8662 4141

  • Check whether we can cover the suggested treatment.
  • Check the benefit limits applicable to the treatment proposed.

Find out more

What happens when I claim?

Bag and stethoscope

If you need surgery the first thing you need to do is make sure a consultant claim form is completed and sent to us. Then call the Claims team on 020 8662 4141 to check whether we can authorise hospital admission.

What happens next depends on whether you go with BMI Healthcare, your own private hospital or NHS.

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Call our Freephone number

Our freephone number is:

0800 980 2403

Office hours 8am–8pm Mon–Fri / 10am–4pm Sat

For security and training purposes, calls will be recorded and may be monitored.

Ask us a question about HealthChoice
Ask us a question about HealthChoice
Want to switch health care provider

Switching is easy and we’ll make sure we deal with the red tape, to spare you the headache of unnecessary paperwork.

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Chartis Direct is a trading name of UNAT DIRECT Insurance Management Limited registered in England and Wales no 3960626.
Registered Office: 96 George Street, Croydon, Surrey, CR9 1BU. Authorised and regulated by the Financial Services Authority (FSA No – 312350).
 
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